Healthcare Quality Week: The Power of Technology Connects Patients with Their Families


The COVID-19 pandemic forced SolutionHealth to adapt and make changes to safety protocols on short notice. Suddenly, all staff and patients were required to wear masks and practice social distancing. Visitors were no longer allowed.

But our ITS Systems adapted and made it possible for families to stay connected. During Healthcare Quality Week, we sit down with Bob Kirby, the Technical Support Specialist of ITS Systems at Southern New Hampshire Health. He explains how iPads were used to connect patients with their families when visitors were not allowed at the hospital.