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What to Do When Conflict Happens

January 16 @ 12:15 pm - 12:30 pm

SNH Medical Center

Conflict is stressful! Typical reactions include ignoring it, complaining about it, or reacting emotionally
without thinking. Join Kathy Pickett, Training Specialist, and learn how to use the CALM method to resolve
conflict effectively and reduce stress.

When: Thursday, January 16th, 12:15pm – 12:45pm

Where: Conference Room C & D

Register today at x12527 or hr.train@snhhs.org! (please specify programs and dates)



January 16
12:15 pm - 12:30 pm