Elliot Health System and Southern New Hampshire Health Collaborate to Ensure Smooth Epic Go-Live!


The go-live for EpicONE is just around the corner and right now staff across SolutionHealth are working around the clock to make sure we are ready.

On December 5, EpicONE will go live at Southern New Hampshire Health and Elliot Health System will undergo a major upgrade.

To help during the go-live implementation, Martha Leighton, MS, RN, Chief Nursing Officer at Elliot Health System, says, “Nursing staff from Elliot Health System have willingly signed up to work extra shifts at Southern New Hampshire Health. This will help Nashua have experienced Epic user support during go-live in learning the new application.”

Employees at The Elliot have in-dept knowledge of the Epic environment. They use the electronic medical record (EMR) system on a day-to-day basis. They know the workflows, and they know the impact of those workflows on patient care.

“Essentially, Elliot nurses will be supporting clinical users in Nashua during go-live. They will be what’s considered ‘at the elbow support’ in helping the Nashua users navigate through Epic,” Amy Staly, Chief Nursing Information Officer for Southern New Hampshire Health, explains.

Leighton and Cheryl Gagne, DNP, MBA, RN, CNE-BC, Vice President of Patient Care Services and Chief Nursing Officer for Southern New Hampshire Health, agreed that it would be a really good collaborative effort among both organizations to support each other through this go-live.

For staff at The Elliot who would like to help and sign up for a shift at Southern New Hampshire Health during the first few weeks of Epic implementation, please see Carol Barrett, Director of Nursing Finance.

“Overall, our teams at both the Manchester and Nashua campuses are coming together to work as one, and really solidifying the organization under SolutionHealth. I think the implementation of Epic in Nashua has in many ways been a catalyst, helping to bring us together as a team and to identify best practices to support the EMR workflow. Both campuses are working to meet the same goal, to deliver the best patient care and to always put our patients at the center of our decisions,” Staly says.