December Shoutouts: Laura Richmond & Bernice Thomas!


This month’s shoutout goes to Laura Richmond, RN and Bernice Thomas of Nashua West Adult Medicine for helping a patient who recently called the office complaining of ‘extreme gas and indigestion’.

Bernice took the call and even though the patient simply wanted to book a future appointment, she put in a phone note and got Laura to speak to him directly. After speaking to the patient, Laura sent him to the ED. The patient was having an MI.

He came to the practice about two weeks ago to see Laura and Bernice and tearfully thank them for saving his life.

Pictured above are Laura (left) and Bernice (right) – thank you both for everything you do!

Thank you to Nicole Roy for your submission! Submit your recognition shoutout today through our ‘Share with Us’ callout!