Congratulations to the Foundation Employee of the Month (December 2019) – Carol Williams, Nashua West Adult Medicine!
“Carol is a wonderful support PCR. Carol gets to know all our patients and is always extremely helpful and supportive. Recently when a patient with mental health history called our office, Carol could tell right away that she was in a bad place and needed assistance. She kept the patient on the phone to chat while alerting a nurse to talk with her. Carol closed the loop by describing to the provider what occurred. The provider then reached out to the patient and was able to help her get to a safe place. Thanks to Carol’s quick thinking and her concern and caring for our patients, she helped save a life today.”
Job well done, Carol!